Service level management encompasses both the control/supervision of the quality of the service overall (beyond servers and components) and the continuous improvement actions and strategies adopted for the growth of the service throughout its lifecycle.
- Clients can delegate the management of the infrastructure and basic platforms in order to concentrate their resources on the development of specific applications and content for their business.
- Nexica has extensive experience in infrastructure management and platforms for the hosting of mission-critical applications with 24/7 coverage.
- Nexica has skilled professionals on its staff with certification in development platforms (LAMP, J2EE, .NET), databases (MySQL, MSSQL, Oracle) and enterprise applications (Exchange).
- Four management levels to adapt to the needs of each client without incurring additional costs.